Welcome to SERVE 2017 Conference

On behalf of the Organizing Committee, it gives us great pleasure to invite you to The 5th  International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2017 (SERVE 2017), which will be held in the Discovery Kuta Hotel, Bali - Indonesia, during 21 - 22 October 2017.

The SERVE 2017 theme is

"The Role of Technology to Enhance  the Quality and Value of  Service, Education, Tourism & Hospitality  and Knowledge Management“

The International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality has long history. It started on 2013 in Jakarta Indonesia and attracted many papers submission. The sucess story was continue on  the 2nd SERVE that held in Jakarta. On SERVE 2014, there is increase significant  paper submission. The SERVE continue on year 2015 for the 3rd times in Bandung Indonesia. The SERVE continue on year 2016 for the 4th  times in Jakarta- Indonesia and Vladimir State University – Russia.
Information technology is an important need of modern era, any organization without IT is considered incomplete, information management, service management and web intelligent are important components of IT technology, now are playing more important role in modern society. Shortly, Information management is the collection and management of information from one or more sources and the distribution of that information to one or more audiences, which control over the planning, structure and organization, controlling, processing, evaluating and reporting of information activities in order to meet client objectives and to enable corporate functions in the delivery of information. And Service Management focuses to optimize the service-intensive supply chains that are integrated into supply chain management as the intersection between the actual sales and the customer. Web Intelligent also is applied for e-business and information management, it is the research of the application of artificial intelligence and information technology on the web in order to create the next generation of products, services and frameworks based on the internet.
The 5th International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2017 (SERVE 2017), provides such a platform for all researchers, enterprisers and students to exchange new ideas and application experiences face to face, to establish business or research relations and to find global partners for future collaboration.
SERVE 2017 will be featuring invited speakers who will further explore this topic that is so significant for management. Concurrent sessions and a poster session will cover a wide range of topics and issues, including both contributed papers and special sessions developed on specific themes. The conference has so far been an important event and has attracted many scientists, engineers and researchers from academia, government laboratories, and industry internationally.
The conference will highlight on research topics that cover every discipline in all fields of social science, economics and arts. The conference topic areas especially focus on such disciplines as language, cultural studies, Economics, Behavior Studies, political sciences, media and communication, psychology and human development, etc.
All of registered papers in SERVE 2017 will be published by CRC/Balkema Taylor & Francis Group Netherland http://www.balkema.nl The CRC/Balkemia will send the SERVE 2017 proceedings for citation purposes to Thomson Reuters (formerly ISI) Web of Knowledge and SciVerse Scopus. Automated feeds of the book will be generated for Amazon, Google, World Public Library™ (NetLibrary), Ebooks Corporation, MyiLibrary, Ebrary and Overdrive. The proceedings will have long-term availability, also in e-book format within CRCnetBASE http://www.crcnetbase.com.
The extended and upgraded version from Proceedings version will be published in Special Issues Journals that indexed in SCOPUS. The details of journals will be announced soon.
We look forward to welcoming you all in Bali , in October 2017, and hope your stay will both be rewarding and enjoyable!